Posted June 14, 2016 by & filed under Driving to Mexico, Road Conditions, Safety, Tourism.

Green Angels LogoMost folks know what Roadside Assistance is…but what about while you are in Mexico? Well, in Mexico, roadside assistance is offered by the Ángeles Verdes, or Green Angels as they are known to English speakers. They travel Mexican Federal Highways looking for and providing medical and mechanical assistance to those in need, no matter your nationality.

Who Are the Green Angels?
In 1960 the Ángeles Verdes organization was formed with the purpose of providing travel information, mechanical assistance and medical help for nationals and tourists, as well as aiding in natural and other unforeseen disasters.

Mexico’s Secretaría de Turisimo (SECTUR), the Mexican Government’s Ministry of Tourism, oversees the Green Angels Corporation.

Modern communication technology allows the Angels to be easily reached and either answer your travel questions or dispatch help. Their well-maintained trucks are stocked with medical and mechanical equipment allowing them to quickly provide the assistance you might need.

What services do they provide?

The Green Angels offer the following services:

  • Telephone Support offering basic travel information like road conditions or local tourist attractions
  • Towing
  • Mechanical Assistance / Vehicle Repairs / Flat Tire Service
  • Medical/First Aid Help
  • Emergency / Accident Aid
  • Disaster Assistance

How do I Find them when I’m in Need?
If you are on a Mexican Federal Highway or Toll Road you can reach the Green Angels simply by calling “078”. They are available 24 hours a day by phone, but may not be available during the evening—it is not recommended to drive in Mexico after nightfall.

The Angels also patrol the highways and toll roads. Just leave the hood of your car up, signaling you need assistance. You will see them in green, or white with green trucks.
In addition, below are other Emergency Numbers.

Baja Toll Roads:
Mexico 1D Toll Road from Tijuana to Ensenada: – 01 800 990 3900
Mexico 2D Toll Road from El Hongo to La Rumorosa : 01 800 990 3900
Mexico 2D Toll Road from Tijuana to Tecate Toll Road: 01 800 888 0911

Rocky Point:
Highway 8 Sonoyta to Rocky Point – 01 800 841 1801 or 066

(See our video on using your cell phone in Mexico.)

Most assistance provided by the Green Angels is not available while on other roadways. You may, however, be able to get travel information.

What if I don’t speak Spanish?
No problem, the Green Angels are bilingual.

How much does it cost?
The service is free, including towing and mechanical assistance. However, parts needed to repair a vehicle and gas or oil must be paid for.

Tipping is a good practice for those utilizing these services.

Wrap Up
Green AngelsWhat do you do if you have a roadside emergency or vehicle trouble in Mexico? If you’re on a Federal Highway or Toll Road you call the Ángeles Verdes (Green Angels), dial “078” to report your issue. Then lift the hood of your car and wait for the green, or green and white, truck to arrive and help you.

If you are on any road in Mexico you can try the number to get tourist assistance like road conditions, tourist attractions in the area and directions. The Angeles Verdes are bilingual. Don’t forget to offer a tip after being helped. And have a safe trip to Mexico!

If you’d like to be sure you have Roadside Assistance while on all roads in Mexico, you can add it to your Mexico auto insurance policy. See Mexpro’s exclusive MexVisit® travel assistance product.

2 Responses to “Who Are Mexico’s Green Angels? Roadside/ Emergency Assistance”

  1. Anders Treiberg

    Hi, this is Anders from BC Canada. We spend a lot of time on Baja California. Mostly in Mulege an Los Barilles. We have a truck and 5th wheel trailer.

    Do you cover highway #1 on Baja California?

    Kind Regards

    Anders

    Reply

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