How to Cancel an In Effect Mexico Auto Insurance Policy
The rules governing cancellations of Mexpro's car insurance policies were disclosed before you purchased, and are printed in your policy documents. Cancel easily using our online cancellation form or by calling us toll free at 855-Mexpro1 (855-639-7761). Please have your policy number and be prepared to provide a notarized letter of cancellation stating whether or not you entered Mexico.
Any in-effect policy shorter than 6-months is not eligible for cancellation if the insured vehicle has entered Mexico.
If your auto coverage has not yet begun, see our not yet in effect cancellations page.
Options for Cancelling a Policy That Is Already In Effect
If you entered Mexico during the time your policy is in effect you MUST communicate this to us.
My Trip Was Cancelled
If your policy is in effect and your vehicle has NOT entered Mexico, please complete our online cancellation form or call us toll free at 855-Mexpro1 (855-639-7761) to cancel. Be prepared to provide additional documentation such as a notarized letter of cancellation. A cancellation fee will apply.
Returned Early / Decided Not to Stay Long-Term
The rules governing cancellations of Mexpro's car insurance policies were disclosed before you purchased, and are printed in your policy documents.
Six month policies are eligible for cancellation only within the first 20 days of being in effect.
Annual policies are eligible within the first 30 days. After this, they are no longer eligible for refund and are fully earned.
Our Mexico auto policies are pro-rated using the cancellation window (20 days for 6-month, 30 days for annual), not the term of the policy. Our 6-month and annual policies carry a high discount; cancelling them early removes this discount.
Any policy shorter than 6-months is not eligible for cancellation.
All refunds are credited back to the credit card used to purchase the policy. You should see the refund within one to three business days; this can vary depending on your card company. All cancellations are subject to a cancellation fee.
What Can We Help You With?
If you need to make changes on your Mexico insurance policy, you can do so by clicking the appropriate button below to fill out our online form.