Meet the Mexpro Mexico Insurance Professionals
Bilingual Account Representative
Lupita has been a Mexico insurance agent since 2005 and has her Producers License (PL). She came to work for Mexpro in 2017, when we absorbed San Xavier Mexico Insurance, the company for whom she was working. Living only 15 minutes from the U.S./Mexico border in Rico Rio, Arizona, Lupita crosses into Mexico quite often to go to the dentist, eat, shop, and visit relatives. Lupita was born on the border in Nogales, Arizona and lived there until she was married. She has extensive experience with Mexico insurance, as well as a wealth of knowledge on traveling to Mexico, especially in border areas. She loves the outdoors, her dogs, husband, and three children, one who attends Northern Arizona University (down the street from the Mexpro offices).
Bilingual Account Representative
Angelica (A.K.A. 'Luna'—in the office—since we have three Angelica's) joined the Mexpro team in the summer of 2009 and is a licensed P & C agent. With a degree in Business Administration in Tourism from the University of Mexico City, Mexico, Angelica brings ten years of bilingual sales and customer service experience with her to Mexpro. She was also employed as a licensed real estate agent in the state of California. Her interests include traveling, cooking, hiking and spending time with her husband, family and friends.
Sr. IT Coordinator
George spent many years working at Northern Arizona University, where he also received his MBA before joining Mexpro. George began as a contractor for Mexpro in 2000 and helped build our first online 'quote/purchase/bind' system, aptly named 'Version 1 (V1).' Since that time, he has assisted in the maintenance of V1. Since V1's retirement in 2009, George has worked in various areas within IT. He is currently our Sr. IT Coordinator.
Assistant Wholesale Manager/Marketing Representative
Alexandria was born and raised in Tempe, Arizona. She attended Northern Arizona University and Coconino Community College to obtain business degree and P&C License. Since 2016 Alexandria has been working from the Flagstaff office, managing customer policies as well as assisting with management projects.
Assistant Wholesale Manager / Account Executive
Nick joined Mexpro in 2015 and has a Political Science degree from Northern Arizona University. He works with the Agent Retention & Expansion team (ARE), growing and providing assistance to all of our agency relationships. He recently moved back to his home in Cleveland, Ohio with his wife. They have two boy toddlers and three rescue puppies that keep him busier than Mexpro. Nick loves sports and hiking in the woods with his family.
Bilingual Account Representative
Anjelica is a licensed agent serving Mexpro customers since 2008. Originally from northern California, and various other places, Anjelica comes from a family of motorcycle enthusiasts...and owns one herself. Her greatest treasures are her three boys and little girl.
IT Documentation, Testing and Consulting Lead
Greg, the newest member of our IT department (2017), has been a welcomed addition with years of knowledge and experience, and a great attitude. Greg is responsible for documenting all changes to our patented quoting system and testing them and other changes to our website. He also makes sure all our computers and phones are in top shape and working order. He is imperative to all our employees being able to do their job. In his spare time Greg likes to hike and drive fast cars.
Founder / Producer
Jim Labelle founded Mexpro in 1999 along with his wife, Andrea. Today, Jim remains a Producer of new wholesale accounts for both Mexpro.com and for our Travel Medical Evacuation product. In their free time, Jim and Andrea love to golf, play hockey, and ski. They also focus their time on local charities serving Northern Arizona (www.flagstaffresources.com and www.onlineteenhelp.com).
Affiliate Manager/Wholesale Producer
Denny joined International Insurance Group in the summer of 2013. Denny is originally from Calgary, Alberta, Canada. Denny is the Wholesale Manager for IIG, and leads the ARE Team (Agent Retention and Expansion). He is the father of three young boys who play all kinds of sports and music. His positive demeanor is refreshing and pleasant, and he is dedicated to making all customer insurance experiences great ones.
Lead Software Engineer
Jack is known by his peers as an IT genius -- highly versed in many types of programming code and very astute in the subject of insurance, as well. Prior to joining Mexpro in 2003, Jack spent most of his time programming as a contractor. In his personal time, Jack is a motorcycle enthusiast and also enjoys bicycles, computer gaming, hiking, and his dogs Su, Sophie and Wiggles.
Customer Service Representative (Bilingual)
Ben is another one of our bilingual representatives. Has experience in several fields as Spanish speaker, which allows enjoyable communication with all those whom he comes in contact with. He is currently studying Computer Science at Northern Arizona University with a minor in Spanish. He has earned the Rank of an Eagle Scout from the Boy Scouts of America and has merited one of the positions of one of Arizona's Academic Scholars. He has served as a Spanish speaking missionary in Houston. He joined the Mexpro team in May 2013. He enjoys learning new things, listening to different types of Music, singing, spending time with family and friends and meeting new people.
Senior SEO Specialist/Web Designer
Since 2007, Roxanna has been the front-end web designer for Mexpro, and now serves as our SEO/SEM go-to. She is highly trained in web design and spends a large portion of her time trying to make the buying and information finding process easier for our online customers.
In her previous life Roxanna was a professional rock climber, which led to her positions as a rock climbing guide and Las Vegas's first female high rigger. You may have also seen her on the sidelines of an NFL football game, working for CableCam.
Mexico Home Owners Product Manager (Bilingual)
Mike has been a part of the Mexpro team since the summer of 2009 and now manages our Mexico home and condo owners insurance program. He has earned the CISR (Certified Insurance Service Representative) designation, and he has nearly two decades of bilingual sales and customer service experience. His previous work roles include: Project Manager, Corporate Trainer, and U.S. Army Master Instructor. During his free time Mike enjoys camping, hiking, motorcycling, and playing music.
Bilingual Account Executive
Angelica joined Mexpro in the summer of 2013. She is originally from Mexico, but moved to Arizona at a young age. She graduated from Arizona State University with a degree in Computer Information Systems. During her spare time she enjoys watching all types of movies, reading, and spending time with her friends, family and her dog Mia.
Alicia "TC" Tessone
Assistant Vice President
Since 2004 Alicia has been a solid, dependable member of the Mexpro staff and now manages our Call Center and Service. Highly cross-trained, Alicia could work in all of Mexpro's business divisions. In her free time Alicia enjoys spending time with her two boys, husband, and three dogs. With very artistic talents, Alicia also enjoys crocheting and creating art on her own, and with friends.
Nate started with Mexpro in 2003 as a Bilingual agency producer, then became General Manager, then COO, and now is the President and Managing Director of the company. He loves the insurance industry and business in general; he takes great pride in the successful operation of all aspects of our company. With an education in Marketing, International Business and Spanish, as well as an MBA he is always looking for ways to keep our position as the market leader. Nate also possesses the CIC (Certified Insurance Counselor) designation. Nate loves to travel (sun seeker) and to spend time with his four boys and wife; he is also a big sports fan.