Meet the Mexico Insurance Professionals
Systems Programmer & Administrator
Colin joined the team in 2014 and worked to transition the existing infrastructure to the Amazon Web Services cloud. Since then, he has also implemented continuous integration for smoother code development, and seamless scaling to meet growing needs. Recreational activities Colin enjoys are reading and working with embedded systems.
Bilingual Account Representative
Angelica (A.K.A. 'Luna'--in the office--since we have three Angelica's) joined the Mexpro team in the summer of 2009 and is a licensed P & C agent. With a degree in Business Administration in Tourism from the University of Mexico City, Mexico, Angelica brings ten years of bilingual sales and customer service experience with her to Mexpro. She was also employed as a licensed real estate agent in the state of California. Her interests include traveling, cooking, hiking and spending time with her husband, family and friends.
Itzel is a licensed P & C agent. She studied International Security and Conflict Resolution at San Diego State University. During her thirteen years in the insurance industry, Itzel worked as a broker, as well as an inside and outside marketing representative. Originally from Mexico City, Itzel has two kids and loves to laugh, travel and read.
IT Administrator/Change Manager
George created the first interactive, online agency management application for Mexico Insurance--from scratch! He has been with Mexpro since the beginning in 2000. Well versed in all types of programming code, George has an extremely bright computer mind. George spent many years working at Northern Arizona University, where he also received his MBA before joining Mexpro. In his free time he enjoys hiking and the outdoors.
Nick joined Mexpro in 2015 and has a Political Science degree from Northern Arizona University. As if one hockey coach in the office wasn't enough, we have two (also Denny Lauritsen). Nick is the Head Coach of the JV Flagstaff Avalanche team and is an assistant on the D1 team, as well. When he's not coaching hockey or working, he also plays on the local hockey league and enjoys hiking with his two rescue puppies.
Bilingual Account Representative
Anjelica is a licensed agent serving Mexpro customers since 2008. Originally from northern California, and various other places, Anjelica comes from a family of motorcycle enthusiasts...and owns one herself. Her greatest treasures are her three boys and little girl.
Customer Service Representative
Danielle joined our staff as a high school Intern in September of 2012 providing general office support. Since then, she has not only graduated with Honors, but has gained valuable work experience in service; interacting with our customers, and functioning as a liaison between customers, agents and vendors on a daily basis. In her free time, Danielle enjoys listening to music, socializing with friends and family, and exploring future educational opportunities.
Bilingual Management Consultant
Since 2002 Alan has worked in the position of management consultant for several aspects of Mexpro's Cross Border business, including professional motor sports. His core business is commercial cross border insurance.
In the past Alan has worked and lived in Mexico, Chile, and Puerto Rico performing Latin America Regional management responsibilities for AIG and ACE, Ltd. Alan is President of Proyecto Compasión, an IRS 501(c)3 which provides humanitarian assistance in Mexico's northern state of Sonora.
He and his wife, Esperanza, have close business and personal ties to Latin America. Alan hasn't missed a Baja 1000 off road race since 1978.
Andrea & Jim Labelle
Applying their extensive backgrounds in insurance (underwriting, sales, customer service and marketing), Andrea and Jim revolutionized the distribution of Specialty Personal Lines insurance back in 1999, when they founded Mexpro. With their coworkers, they have grown Mexpro into one of the leading agency/MGA providers of Specialty Personal Lines insurance. In their free time they both love to travel, play golf and hockey, ski, go hiking and spend time with their two sons, Matt and Jimmy.
In 2011 Jim founded the Dream Scholarship Fund which helps fund college education for children of immigrants.
Affiliate Manager/Wholesale Producer
Denny joined Mexpro in the summer of 2013. Denny is originally from Calgary, Alberta, Canada. Denny is currently proficient in Mexico Home and Auto insurance. He is the father of three young boys, and coaches hockey for two high school teams and his sons' U8 team. His positive demeanor is refreshing and pleasant, and he is dedicated to making all customer insurance experiences great ones.
Lead Software Engineer
Jack is known by his peers as an IT genius -- highly versed in many types of programming code and very astute in the subject of insurance, as well. Prior to joining Mexpro in 2003, Jack spent most of his time programming as a contractor. In his personal time, Jack is a motorcycle enthusiast and also enjoys bicycling, but only on a Pugsley.
Customer Service Representative (Bilingual)
Ben is another one of our bilingual representatives. Has experience in several fields as Spanish speaker, which allows enjoyable communication with all those whom he comes in contact with. He is currently studying Computer Science at Northern Arizona University with a minor in Spanish. He has earned the Rank of an Eagle Scout from the Boy Scouts of America and has merited one of the positions of one of Arizona's Academic Scholars. He has served as a Spanish speaking missionary in Houston. He joined the Mexpro team in May 2013. He enjoys learning new things, listening to different types of Music, singing, spending time with family and friends and meeting new people.
Front End Web Design, SEO/SEM Manager
Since 2007, Roxanna has been the front-end Website designer for Mexpro, and now serves as our SEO/SEM go-to. In her previous life Roxanna was a semi-professional rock climber, using her experience to create guidebooks, postcards, greeting cards, write articles, and sell photographs. She also one the first female high rigger in Las Vegas. You may have also seen her on the sidelines of an NFL football game, as she was a rigger for CableCam. Roxanna has a degree in Chemical Engineering from Arizona State University. In her spare time Roxanna rock climbs, travels, mountain bikes, and spends time with her husband Rich and dogs Champ & Harry.
Mexico Home Owners Insurance Product Manager (Bilingual)
Mike has been a part of the Mexpro team since the summer of 2009 and now manages our Mexico home and condo insurance program. He has earned the CISR (Certified Insurance Service Representative) designation, plus he has nearly two decades of bilingual sales and customer service experience. His previous work roles include: Cabinetry Project Manager, Call Center Corporate Trainer, Motorcycle Salesman, and U.S. Army Spanish Linguist. During his free time Mike enjoys camping, motorcycling, and playing music.
CPA, Licensing and Tax Compliance Specialist
Since it's inception in 1999, David has assisted Mexpro by providing ongoing remote accounting support, in addition to handling all of Mexpro's licensing and tax compliance duties. He has extensive experience in accounting, financial management, tax code, and consulting. An insurance industry veteran, he has held a variety of positions including Accounting Manager and Controller for several insurance agencies/brokerages. David's private tax practice has been in operation since 1997.
David is a native of the Midwest, where he earned an Accounting degree from Iowa State University. He has been a Certified Public Accountant (Arizona) since 1987. His hobbies include golfing, hiking, SCUBA diving, and snow skiing.
Angelica joined Mexpro in the summer of 2013. She is originally from Mexico, but moved to Arizona at a young age. She graduated from Arizona State University with a degree in Computer Information Systems. During her spare time she enjoys watching all types of movies, reading, and spending time with her friends, family and her dog Mia.
Alicia "TC" Tessone
Call Center Manager
Since 2004 Alicia has been a solid, dependable member of the Mexpro staff and now serves as our Call Center Manager. Highly cross-trained, Alicia could work in all of Mexpro's business divisions. In her free time Alicia enjoys spending time with her two boys, husband and three dogs. With very artistic talents, Alicia also enjoys crocheting and creating art on her own, and with friends.
Katie pursued a degree in acounting after raising children and has been in the field for more than 23 years, specializing in manufacturing, retail, non-profit and service industry positions. While pursuing her degree, Katie also obtained a captain's license and gave boat tours with her husband in Northern Louisiana. With Mexpro since 2008, Katie also enjoys painting and crafts. Her favorite time-off activities include spending time with her three grandchildren and other family members.
Chief Operating Officer
Nate started with Mexpro in 2003 as an agency producer and has since taken on the position as Chief Operating Officer (COO), taking responsibility for the successful operation of the company. With an education in International Business and Spanish, as well as an MBA, Nate also possesses the CIC (Certified Insurance Counselor) designation. Nate loves spending free time with his four boys and wife, and is an avid sport junky.