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For a Policy Not Yet in Effect

To cancel your Mexico auto insurance policy, Mexpro will need to receive your request in writing. We will accept cancellation requests by fax (928-779-7221), email (Mexico@Mexpro.com), or mail (214 East Birch Avenue, Flagstaff, AZ 86001). Please note, A phone call will not cancel your policy. Please include your policy number, your name (as it appears on the policy), and your reason for cancellation. If you have a policy that is not eligible for cancellation, we will be happy to explain why, and may be able to offer a solution depending on your situation.

Once we receive your request, we will process it within 24 business hours. A cancellation fee will be charged, and you will be refunded the remaining premium. This fee will be equal to half of the agency fee listed on your policy. We will contact you once this has been completed if you have provided contact information to us.

If you are cancelling a policy in order to replace it with another policy, please include the new policy number in your request to cancel the first policy. We will refund you 100% of the policy funds and not charge a cancellation fee.

We are happy to serve you from 7 a.m. – 6 p.m. Monday through Friday, and Saturday 7 a.m. – 4 p.m. Arizona Mountain Standard Time MST (year round). If you require assistance during other times please send us an email so that we can document the time of your request.

Written By , Chief Revenue Officer

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