ABA Seguros Claims Instructions
IN CASE OF AN ACCIDENT:
Important: You must report all claims prior to leaving Mexico and recrossing the border into the USA. Failure to report the claim prior to leaving Mexico may result in the DENIAL of your claim.
Please remain calm.
Do not leave the scene of the accident.
Call ABA Seguros toll free number:
In case of an accident or theft - in Mexico call: 01 800-368-1414
In case of a flat tire, towing, fuel etc - in Mexico call: 01 800-310-7590
You will be asked to provide:
Insurance Certificate Number
Name of the insured and the driver
Place and address where the accident occurred
Vehicle identification: year, make, model, type, and color
When the adjuster arrives, you will be asked for the following documents:
A valid driver's license
You will be asked to complete an accident report.
Do not make any arrangement with the third parties, leave this part to ABA Seguros' adjuster.
If the vehicle is moved from the scene of the accident, you must inform the insurance company of the new location.
Do not leave the vehicle unattended since the insurance policy does not cover partial theft of parts, unless you have purchased the "plus package option".
Review the status of your claim from the USA:
You can check the status of your claim after returning to the USA by calling our toll free number 1-877-699-6679 or contact us by email at firstname.lastname@example.org.